Learnmyskills’s 100% SATISFACTION GUARANTEE
We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us in advance at [email protected] Refunds will be made as per the policies mentioned below. We strive to maintain the highest standards of quality and as with everything we do at Ypaat, you get a 100% Satisfaction Guarantee.
POLICY A
Policy A applies to all Ypaat courses under the categories of online chess coaching, offline chess coaching, and summer camps.
Cancellations prior to the course
In case you’re unable to attend the course and want a refund prior to the course commencement date, we will refund the full amount to you.
Withdrawals during the workshop
If you don’t see the tremendous value you expected in our product, and you wish to withdraw within the first two hours, we will proceed with a 100% refund – no questions asked.
However, once you have attended more than two hours of the workshop, you will not be eligible for any refund.
Transfers to another batch
- You are free to change your batch at any point time before the commencement of the workshop, at no extra charge.
- If for any reason you are unable to continue or complete the workshop, we would be happy to accommodate you in a different batch of the same course, at no additional cost.
POLICY B
Policy B applies to all of Learnmyskills’s Courses under the categories of group classes and workshops.
For any cancellations by participants prior to the course:
| Hours prior to the course date | % Refund you will receive | Rescheduling charges | Substitution charges |
|---|---|---|---|
| More than 48 hours | 50% | US$ 50 (India) US$ 100 (Rest of the world) | No extra charge |
| 48 hours or within | No refund | US$ 50 (India) US$ 100 (Rest of the world) | No extra charge |
NOTE:
- All cancellation, rescheduling and substitution requests must be notified to us by email at [email protected]
- You are not eligible for refunds, if you have accessed and downloaded the course material.
- All refunds will be credited back to your account within 10-15 business days of the refund request.
- Refunds or credits for rescheduling the training cannot be issued for non-attendance.
- Ypaat may modify its refund policy at any time without notice, provided however that the refund policy in effect at the time of any transaction shall apply to such purchase despite any subsequent change in such policy.
- If you do not notify in writing about your cancellation or reschedule, or do not attend the training, you would not be offered a refund, nor the option to reschedule.
Cancellations or rescheduling by Learnmyskills.com
- Ypaat reserves the right to cancel or reschedule a course at any time, including but not limited to, insufficient registrations, trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
- Ypaat is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
- You will not be charged for the training and will be offered full credit for a future workshop or a full refund as per your preference.
